SMS Program Terms | Wellness Support Center

Wellness Support Center operates the Wellness Support Center text message program on behalf of health and wellness brands. We send text messages only to customers who have given prior express written consent to receive them.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data is never shared with any third party for their own marketing.

How customers opt in

Customers provide express written consent by entering their mobile number and checking a clearly labeled, unchecked box at checkout when placing an order with one of the brands we support, agreeing to receive order and customer-care text messages at the number they provide. Consent is never a condition of purchase. This is the exact consent presented to the customer:

What we send

Order confirmations, shipping and delivery updates, check-in reminders, and customer-care replies. Example messages:

Wellness Support Center: Hi [Name], thanks for your order. We are getting it ready. Reply YES to confirm your shipping address, or reply with any updates. Msg & data rates may apply. Reply STOP to opt out.
Wellness Support Center: Hi [Name], a specialist will call you shortly to make sure you received everything and answer any questions. Reply CALL to pick a better time. Reply STOP to opt out.
Wellness Support Center: Hi [Name], your order has shipped and should arrive [date]. Questions? Reply here for help. Reply STOP to opt out.

Program details

Program name: Wellness Support Center
Message types: Order confirmations, shipping updates, check-in reminders, customer-care replies
Message frequency: Varies by order activity, approximately 2 to 6 messages per month
Cost: Message and data rates may apply. Wellness Support Center does not charge for messages; your mobile carrier may.

How to stop messages

Reply STOP to any message to be removed from the program. You will receive one confirmation message and no further messages after that. To rejoin, reply START.

How to get help

Reply HELP to any message, or email info@wellnesssupport.us.

Carriers

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

Privacy

Information collected through this messaging program is handled under our Privacy Policy. We do not sell, rent, or share mobile opt-in information with third parties or affiliates for their marketing purposes.

Contact

Wellness Support Center · info@wellnesssupport.us